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At Perfect Dining Set (“we,” “us,” or “our”), we cherish the trust our discerning customers place in us when selecting our Portmeirion tableware collections. Just as we protect your delicate floral dinnerware during shipping, we are equally committed to safeguarding your personal information with the highest standards of privacy protection.

1. Information We Collect

To provide our elegant tableware shopping experience, we collect:

  • Order Information: Name, shipping address, email, and payment details when you purchase our 16-piece dinner sets or individual items like cake stands or highball glasses.
  • Account Details: For registered customers, we store your contact information and order history to facilitate future purchases of matching collections.
  • Browsing Data: Information about how you interact with our website, including pages viewed and items added to your wishlist.
  • Communication Records: Correspondence with our customer care team regarding your delicate glassware or dinner set inquiries.

2. How We Use Your Information

Your information helps us create a seamless experience worthy of our heirloom-quality tableware:

  • Process transactions for our British-designed dinner plates and complete tableware sets
  • Arrange secure worldwide delivery of your fragile items (excluding certain Asian and remote regions)
  • Provide personalized recommendations for floral dinnerware sets that complement your existing collection
  • Improve our website functionality for browsing our Portmeirion collections
  • Send order confirmations and shipping updates (you may opt out of marketing communications)

3. Data Sharing and Disclosure

We treat your data with the same care we apply to packaging our handcrafted tableware:

  • Service Providers: Trusted partners who assist with payment processing (like PayPal), shipping, and website maintenance—all bound by confidentiality agreements.
  • Legal Requirements: When necessary to comply with laws or protect our rights, as rare as imperfections in our fine china.
  • Business Transfers: In the event of a merger or acquisition, with appropriate privacy protections maintained.

We never sell your personal information to third-party marketers.

4. Data Storage and Security

Your information is protected with the same dedication we apply to crafting our durable yet beautiful tableware:

  • All transactions are encrypted with 256-bit SSL technology
  • Payment details are processed through PCI-compliant systems—we never store complete card information
  • Regular security audits of our systems
  • Data is stored only as long as necessary to serve you or meet legal requirements

5. Your Rights

As a valued customer, you have the right to:

  • Access the personal data we hold about your purchases and account
  • Request correction of any inaccurate information (especially important for shipping your fragile dinnerware sets)
  • Request deletion of your data, subject to legal retention requirements
  • Opt out of marketing communications while retaining transactional emails
  • Withdraw consent for data processing where applicable

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies—like the subtle patterns on our fine china—to enhance your experience:

  • Essential Cookies: Necessary for secure checkout and maintaining your shopping cart of delicate glassware
  • Performance Cookies: Help us improve how customers navigate our collections
  • Marketing Cookies: Allow us to show relevant products (like coordinating salad bowls) on other platforms

You may adjust cookie settings through your browser, though this may affect certain features.

7. International Data Transfers

As we ship our Portmeirion collections globally (with some exceptions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our elegant tableware is intended for adult collectors and homemakers. We do not knowingly collect information from children under 16.

9. Policy Updates

We may occasionally update this policy, just as we refresh our seasonal collections. Significant changes will be communicated to registered customers.

10. Contact Us

For questions about our privacy practices or your personal data:
Email: [email protected]
Postal: 1238 Francis Mine, Sacramento, US 95814

Thank you for trusting Perfect Dining Set with both your tableware selections and your personal information. We value your privacy as much as we value crafting memorable dining experiences.

The Perfect Dining Set Team